Detailed pricing
Every service and fee, grouped the same way as the five choices on the homepage. Your first call is free, and nothing is billed until you've agreed to the fees in writing.
| Service | What it covers | Fee |
|---|---|---|
| Start here | ||
| Initial Consultation | 20–30 minute phone or video call to discuss your situation and how we can help. | Fee: Free |
| Down Payment | Due before work begins on any paid service and credited toward your final bill. Based on the estimated total fee discussed at your consultation. | Fee: 25% of estimated total fee |
| One-time help (flat fee) | ||
| Medical Bill & EOB Review | Line-by-line review of an itemized bill and EOB to identify errors, duplicate charges, or overbilling. | Fee: $125–$200 |
| Insurance Claim Appeal | Research, drafting, and submission of a written appeal for a denied claim. | Fee: $175–$300 |
| Provider Negotiation | Direct negotiation with a provider or billing office to reduce a balance or set up a payment plan. For balances under $5,000. | Fee: $125–$250 |
| Benefits Explanation Session | One-on-one session to explain your plan, coverage, and out-of-pocket costs. | Fee: $75 |
| Single-Issue Package | Up to 3 hours of advocacy on one specific bill, claim, or denial. | Fee: $225 |
| Complex case | ||
| Standard Hourly Rate | Ongoing advocacy work billed in 15-minute increments. | Fee: $110 / hour |
| Large balances (savings-based) | ||
| Savings-Based Fee | For balances over $5,000. Full advocacy on your case—bill review, appeals, and negotiation—with no hourly billing. You pay a percentage of what we save you, capped at $3,000 for cases with up to 5 bills. | Fee: 10% of savings |
| Additional Bills | For cases with more than 5 bills, the fee cap increases for each additional bill. | Fee: +$600 per bill |
| Case Minimum | Serves as the down payment for savings-based cases. Due when the case begins and credited toward your final fee. | Fee: $250 |
| Flexible Payment | Pay in full or as each bill or claim is resolved at no extra cost, or choose a payment plan of up to 12 months. | Fee: $50 plan fee |
| Ongoing help | ||
| Monthly Support Plan | Up to 5 hours per month of ongoing advocacy for clients managing multiple bills or claims. | Fee: $375 / month |
You'll get a written agreement outlining fees before any paid work begins.
Down payments are credited in full toward your final bill. Your estimated total fee and down payment amount are written into your Service Agreement before any work begins.
“Savings” means the amount reduced, written off, or refunded, as confirmed in writing by the provider or insurer. Savings-based fees are billed as each bill or claim is resolved and savings are confirmed—a “bill” is one provider statement or one insurance claim.